A complete enterprise facilities service management solution.

filling station API

  • Logfacilities service management - Log - Urgent TechnologyOn average a maintenance call placed via a call center takes 7 minutes to make. with API eMaintenance it takes 30 seconds.
  • Actionfacilities service management - action - Urgent TechnologyOnce a call is logged, Urgent’s software takes care of everything. The relevant contractor will be informed automatically.
  • Trackfacilities service management - Track - Urgent TechnologyUsing real-time information, discover who is working on your sites.
  • Reportfacilities service management - Report - Urgent TechnologyCustom reports created by you enable you to quickly dissect your maintenance operation.

What is API eMaintenance?

API eMaintenance is a cloud-based online software tool that helps retail petroleum companies streamline their maintenance processes. This online maintenance management solution allows you to log, take action, track and report on all your maintenance requests.

Designed specifically for the petroleum industry, API eMaintenance covers a broad range of maintenance solutions, including facility management, asset management and preventative maintenance modules. It’s an affordable solution that can save you time and money by eliminating the need for costly call centers, automating your entire maintenance request workflow. It helps keep you compliant with rules and regulations and reduces paperwork at the same time.

Specifically, API eMaintenance allows companies to:

  • View and track all tickets online.
  • Get up-to-the-minute status on all maintenance issues.
  • Choose a contractor by price or feedback rating.
  • Create and schedule a proactive maintenance and compliance plan.
  • Quickly identify problem equipment in need of replacement.
  • See the big picture on safety and compliance levels.

API eMaintenance consists of a core module that is responsible for the management of your data and requests. The core is complemented with smaller modules that deal with specific areas of your business. These additional modules are interchangeable and, depending on the needs of your business can be added as necessary.



Key Benefits

  • 30-90% reduction in time spent on paperwork and data entry.
  • Provides electronic report of driver activities.
  • Reduce management time spent monitoring operations for compliance.
  • Decrease administrative time spent collecting documentation for compliance audits.
  • Reduce fines due to non-compliance.
  • Provides documentation for government audits.

The API eMaintenance system is a sophisticated tool to capture and complete maintenance requests in real-time. Manage contractor/asset performance and ensure the process is both efficient and effective.

API eMaintenance offers a quick return on investment for most organizations. Scalable and modular, our facilities and service maintenance management system dramatically reduces repair times and costs, while ensuring Service Level Agreements (SLAs) and customer satisfaction.