Since 2004 Urgent Technology has collaborated with the American Petroleum Institute (API) to deliver API eMaintenance and Worksafe training and certification solutions. API, the oil and natural gas industry’s primary trade association, endorses the API eMaintenance system as the leading maintenance and asset management software.

This system was built specifically for the petroleum industry, so our developers have significant experience and expertise in responding to the kinds of issues that can arise when managing c-store maintenance. Real-time tracking and visibility of all maintenance tickets ensures that no problem is overlooked. Organizations transition from a reactive approach to a proactive approach to maintenance by setting preventive schedules to keep their equipment properly maintained. Knowing when and where their contractors are working at any given time gives them the ability to perform unexpected safety audits. Historical information and audit trails of all assets enables management to make accurate decisions about each asset. A suite of management reporting tools allows the office to oversee the process to ensure that health and safety guidelines are being adhered to and ensures that contractors are meeting their service level agreements.

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Around 20,000 gas stations have been using our software for the last 10 years, both in the U.S. and 15 countries around the world with millions of service requests placed and thousands of sites and contractors using the system.